[log in to unmask] <Ken>
-----------------------------------------------------------------------
18.Apr.1995
 
In article <[log in to unmask]>,
"Peter M. Weiss +1 814 863 1843" <[log in to unmask]> wrote:
> >The messages generated by AOL are fine.  It is the number of them (potentially
> >hundreds in one day to the same sender (a list owner)).  Also, do  you really
> >want to tell a list owner that a subscriber has a full mailbox?  What can
> >he do about that?
>
> One of five things:
>
> .nothing
 
True - the full mailbox usually takes care of itself when the person
reads his/her e-mail.
 
> .delete the user
 
On rare occasions, I've done this on Y-RIGHTS, especially if it's been a
full mailbox for a week and a half or so.  But rarely.
 
> .set user NOMAIL (or DIGEST or INDEX)
 
Most commonly, I switch the person to DIGEST.  This makes for a happier
AOL mailbox, and happier user who doesn't have to trod through tons of
messages.  If I was more familiar with the INDEX, I would probably take
advantage of it more instead.
 
> .e-mail a collegue of "bouncer" -- if available
> .contact the user outside of e-mail (if that knowledge exists)
> .contact a postmaster (assuming not a fee-based service providor,
>  but someone at an institution e.g., postmaster@some_edu
 
I haven't done these things, but they *are* good ideas.
 
 
--
Kenneth Udut                                          [log in to unmask]
Listowner of [log in to unmask] - discussion on the rights of kids/teens
Maintainer of _The Guide to Online Resources for Youth and Youth Workers_