Thanks James. The email mentioned in the generic log entry, is indeed the user's email as listed in ListServ... it is the email address for the user in the list he tried to post to. In other words, the message tells me that the email address isn't authorized to post, but the List in listserv shows me that that email can post.
I'll check the "From" email address in the header, as other's have suggested.
Thanks,
Brent
-----Original Message-----
From: LISTSERV Site Administrators' Forum [mailto:[log in to unmask]] On Behalf Of James Morrill
Sent: Wednesday, May 18, 2016 2:28 PM
To: [log in to unmask]
Subject: Re: Post from a user, being rejected by ListServ
Or ... LISTSERV already told you what address it thinks the message is coming from:
* You are not authorized to send mail to the ABC_LEADERS list from your
* [log in to unmask] account. You might be authorized to post to the list
so if "[log in to unmask]" is eligible to send messages to the list (I'm guessing not) then you have some other issue.
--
James Morrill office: HL 11, 785-532-4909 www-personal.ksu.edu/~james
No individual raindrop thinks it is responsible for the flood.
On Wed, 18 May 2016, Brent Hetland wrote:
> Excellent, thanks so much for the suggestion. I’ll do that and then check the From address.
>
> Thanks Much!
> Brent
>
> From: LISTSERV Site Administrators' Forum
> [mailto:[log in to unmask]] On Behalf Of Stanley R. Horwitz
> Sent: Wednesday, May 18, 2016 11:22 AM
> To: [log in to unmask]
> Subject: Re: Post from a user, being rejected by ListServ
>
> Brent,
>
> You need to see the header of one of the messages this subscriber is attempting to send to your list.
>
> Have the subscriber send a test message to your list and bcc you that message. That way you can confirm if the From is the same as the address the subscriber subscribed from.
>
> On May 18, 2016, at 11:00 AM, Brent Hetland <[log in to unmask]<mailto:[log in to unmask]>> wrote:
>
> Hi All,
>
> I have one user who was just added to a list and has tried to post one email message to the list.
> The user received an email from ListServ telling them that it was rejected because they are not authorized.
> The message in the listserv log was the generic message below (I’ve changed the email addresses for privacy):
>
>
> ________________________________
>
> To unsubscribe from the LSTSRV-L list, click the following link:
> http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1
>
> ############################
>
> To unsubscribe from the LSTSRV-L list:
> write to: mailto:[log in to unmask]
> or click the following link:
> http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1
>
############################
To unsubscribe from the LSTSRV-L list:
write to: mailto:[log in to unmask]
or click the following link:
http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1
############################
To unsubscribe from the LSTSRV-L list:
write to: mailto:[log in to unmask]
or click the following link:
http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTSRV-L&A=1
|
