To follow up on my previous post, I found a filter parameter (FILTER_ALSO= ) in go.user, could this setting override the site wide CONTENT_FILTER causing it not to work? 

Thanks

-----Original Message-----
From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Sakr, Tamer
Sent: Tuesday, June 01, 2010 6:31 PM
To: [log in to unmask]
Subject: Re: global mail template

Sorry if I am not being clear. I did not receive an email confirmation after hitting the update button on the site Edit Mail Template - CONTENT_FILTER page. I did however receive html conformation on the page indicating successful update of site wide template like so:

The CONTENT_FILTER form has been successfully stored in the SITE template library.

Following your advice, I created a test list and applied the same CONTENT_FILTER parameters to it, this time it worked as intended.   Using the same CONTENT_FILTER for the site wide mail template doesn't seem to be working.

I've searched everywhere for possible cause, settings that could be blocking the filter from working with no luck.

Again I am only using the same simple filter to check for empty subject.

Thank you

 

-----Original Message-----
From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Ben Parker
Sent: Tuesday, June 01, 2010 3:44 PM
To: [log in to unmask]
Subject: Re: global mail template

On Tue, 1 Jun 2010 14:36:53 -0700, "Sakr, Tamer" <[log in to unmask]> wrote:

>>> Are you sure you saved the template by pressing the UPDATE button?  
>Yes, also received html confirmation regarding successful update.

I'm not sure what you are doing but I am fairly sure you aren't doing the
right thing.  LISTSERV does not send an email confirmation of changes to
template messages.  

Assuming you are using the WWW interface 15.0 or later

 List Manangement > Customization > Mail Templates

On this page enter the template name to search for:  CONTENT_FILTER
 click on the 'Search' button.

>>> Are you sure that the list that you tested did not override the site-wide CONTENT_FILTER?
>Not sure if list overrides site wide CONTENT_FILTER. How do I find that out?

The order of precedence highest to lowest:

 listname.MAILTPL  (if exists)
 language.MAILTPL  (if exists, this is not common)
 site.MAILTPL      (if exists)
 default.MAILTPL    required file, must exist

It is always a good idea to have a test list that you use to test any changed
settings or new content_filter before you apply them to the site-wide level.