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"Yeh, Grace - Division of Student Success" <[log in to unmask]>
Thu, 15 Nov 2012 20:57:00 +0000
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Hi, Colin. The support contact web page of LSOFT indicated that it will only help the paid customer and I am using the Free account. Can I still fill out the form? Would them still help me?



I just sent another email to [log in to unmask] with thank you in the body but have not heard anything back from any one. How long is the turnaround time? 



Thank you for all your help.



Grace



-----Original Message-----

From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of ROACH, COLIN

Sent: Thursday, November 15, 2012 2:50 PM

To: [log in to unmask]

Subject: Re: Need Help



Grace,



A built in test for listserv is to send a message to the listserv@____ address again but this time only put 'thank you' in the body. If all is well then you should receive a 'you're welcome' reply. 



Do you have a support contract with LSOFT? If so I would recommend leveraging them.



Colin Roach

Senior Systems Administrator

IS Systems Engineering & Development 

Kent State University 

http://www.kent.edu/is/



-----Original Message-----

From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Grace Yeh

Sent: Thursday, November 15, 2012 12:10 PM

To: [log in to unmask]

Subject: Need Help



Hi. Although Ihave used LISTSERV before, I am a total novice for setting up LISTSERV. I have run the ListSERV exe file and got the installation to work to the point that LISTSERV has shown the start up messages in the DOS command box. However, I sent a test email to [log in to unmask] and I don’t know how to check that it is working. I did not receive any email to my account although I am the postmaster. Also, I don’t know how to start the web interface. I entered http://ed0000400004394.kets.ketsds.net/LISTSERV/wa.exe and it said that the webpage not found. Please help.



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