L-Soft,

        Have you considered adding URLs to INDEX messages? Retrieval via
double-clicking in one's mail client would be faster and often more
convenient than replying and selecting article numbers.


                                                Thanks,


                                                Chris Pepper

--
Chris Pepper | National Audubon Society: Web & List Manager
212 979 3092 |    <http://www.audubon.org/staff/pepper/>