The NOTEBOOK keyword controls whether or not LISTERV keeps an archive
for a list, and defines the location if one is kept. Documentation for
this keyword is in the Site Managers manual, a brief overview is here:

http://lsoft.com/manuals/16.0/htmlhelp/site%20managers/FileandNotebookArchives.html#2335500

 From your description of a successful subscription request, it remains
unclear whether or not mail flow INTO LISTSERV is working properly.  You
did not say whether the subscription request was initiated via the web
interface or if the subscriber sent an email message with a SUBSCRIBE
command in it (but I think you're referring only to the web interface).
  This distinction is important - if the request came through the web,
and if the confirmations were all done by clicking links in the response
messages, then we still do not know if incoming mail to LISTSERV is
being delivered or not.

Messages for a list flow on the same path as commands (like SUBSCRIBE)
sent in email. LISTSERV does not "pick up" messages, your SMTP service
delivers them to it.  If you cannot find any activity in the LISTSERV
log about mail you sent to it, then you need to ask the SENDMAIL
administrator to find out why the mail was not delivered.

Required updates for SENDMAIL to support LISTSERV are described in
section 3.8 of the installation manual here:
  http://lsoft.com/manuals/16.0/install/LISTSERV16.0_InstallManual_UNIX.htm



On 11/17/2013 1:06 AM, Kamenko Pajic wrote:
> Thanks for the response even though I'm not sure what are you asking me now. NOTEBOOK keyword??  Please can you clarify what that has anything to do with listserv not storing received message to archive. I might be confusing archive with the "place" where messages are visible to subscribers when they are using web interface to read posts.
> For the second part, outbound message handler  is working fine when subscription request is made by someone.
> To clarify:
> Potential subscriber creates account on the LISTSERV. Confirmation email gets sent to that subscriber asking for confirmation. After subscriber confirms it, another email gets sent to the list owner to approve subscription request. After approval, an email gets sent to subscriber with a welcome message. Now, if subscriber send message to the list, the "sendmail" server accepts it with no problem but LISTSERV is having trouble picking it up from the sendmail server and processing it further. The message just gets lost. No traces in the logs or console about it at all. I hope this clarify my problem better. My question is where I should start looking to find the problem. Are there any manual tests I can do to debug the message flow.
>

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