Just curious, what's a ticket? If it's a URL that lets someone subscribe,
doesn't it take them to a Web page where they enter any missing information?
This sounds interesting, but I don't really understand the problem.

= Marc Louis Stober
= Systems Manager
= The United Synagogue of Conservative Judaism
= [log in to unmask]
= http://www.uscj.org

> -----Original Message-----
> From: LISTSERV give-and-take forum
> [mailto:[log in to unmask]]On Behalf Of Christopher Kosel
> Sent: Thursday, August 10, 2000 10:57 AM
> To: [log in to unmask]
> Subject: Re: List-wide subscription changes
>
>
> It looks like I started quite a discussion here yesterday. Let me
> elaborate
> on the bigger problem I am having:
>
> My goal was not to change subscription options without
> notification, my goal
> was to find a way to prevent a problem I'm running into when using tickets
> in mail-merge messages.
>
> My list had no default subscription options. I sent a newsletter with
> subscribe and unsubscribe tickets in the letter. However, after
> clicking on
> the URL, a lot of people received a message that they needed to provide a
> name, or type anonymous in place of their name, to properly subscribe. The
> problem here is that tickets leave no form to enter the info and
> most people
> got very frustrated very quickly. I needed a quick solution to make things
> more user friendly. I asked for a bit of help and the Listserv-developers
> group suggested making CONCEAL the default to side-step the problem.
>
> If anyone has better ideas, I'd very much welcome them.
>
> Thanks in advance.
>
>
> -----Original Message-----
> From: Peter Rauch [mailto:[log in to unmask]]
> Sent: Wednesday, August 09, 2000 4:44 PM
> To: [log in to unmask]
> Subject: Re: List-wide subscription changes
>
>
> > You probably want to do this QUIETly...
> >
> > QUIET SET listname NOCONCEAL FOR *@*
>
> On the other hand, you probably want to ask subscribers why
> they're SET to CONCEAL. If you UNconceal them without asking them
> first, or at the least, without giving them the opportunity to
> UNSUBSCRIBE first (so their presence on the list in not
> revealed), you'll likely create some serious animosity among
> subscribers. To reSET them to NOCONCEAL "QUIET"ly would be even
> more egregious than simply doing it without asking them first.
> (Maybe you've already done all this "checking". If so, my advice
> can be ignored.)
>
> Peter R