Examples of LISTSERV Commands to use the SUPPORT database from non-VM systems
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The jobs should be sent inside a RFC822-formatted mail to [log in to unmask]
1. CREATE an entry in the SUPPORT database:
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//Support JOB Echo={yes|no}
$SUPPORT CREATE DD=Text TYPE=type SEV=sev <REL=rel>
//Text DD *,EOF
abs
name
.
. text
.
abs - One-line abstract
name - Your name in real life, without network address
type - Type of entry, may be of the following
PROB - Problem (bug, unexpected behaviour, etc)
QUES - Question
SUGG - Suggestion for future enhancement
sev - Severity
If type=PROB
1 - LISTSERV crashes, will not start, enters a loop,
data destroyed/lost, etc.
2 - Major error in command/list keyword/filelist option
handling, etc.
3 - Minor error in command/list keyword/filelist option
handling, etc.
4 - Spelling error in a message, documentation error, etc.
If type=QUES
1 - I cannot install/use LISTSERV until my question is
answered.
2 - It is important for me to get the answer in a reasonable
time scale
3 - I would need the reply in less than one week,
if possible.
4 - I am in no hurry, just reply when you have time.
If type=SUGG
1 - My installation will not be able to take advantage of
the LISTSERV functions until the suggestion is
implemented.
2 - My installation would highly benefit from the
implementation of this suggestion, although we could
live without it.
3 - This is a relatively minor suggestion, but we would
definitely like to see it implemented.
4 - This is just food for thought.
rel - Release and fix level of LISTSERV to which this entry applies,
Suggested formats are "1.5n", "1.5n (FIX15N2)", "1.5m and above", etc.'
2. APPEND to an existing entry:
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//Support JOB Echo={yes|no}
$SUPPORT APPEND id DD=Text
//Text DD *,EOF
name
.
. text
.
id - Identifying number assigned to entry at creation
name - Your name in real life, without network address
-- End --
Hope it helps,
--Frank
PS: This was derived from the source of LSVSUPP EXEC
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