At 21:13 10/16/2000 Monday, Michael Shannon wrote:

 >The reason I'm asking is that I have a subscriber who is unable to send
 >commands to LISTSERV.  I've checked his subscription details and they seem
 >OK.  I then checked his email headers to see what they contained.  I noticed
 >that he's got different entries in FROM and REPLY-TO.  The FROM address is
 >the same as the subscribed address so I'm at a loss as to why he can't issue
 >commands.

First issue LISTSERV commands

SERVE userid@node

for each RFC822 address associated with this customer.

Then, have the customer try to issue a LISTSERV command with a CC: to you.

/Pete