Thanks for everyone who replies, and I got confirmation from LSoft tech
support already....

Shinn

On Wed, 28 May 2003, Pete Weiss wrote:

> At 23:38 05/27/2003 Tuesday, John Lyon wrote:
>  >> We are using ListServ for Solaris 1.8e.  Several of our users complaint
>  >> about the daily error/monitor report sent to them days after even the error
>  >> was correct.  Can I change the configuration file that it won't report once
>  >> the error was correct.  For example, a recipient's mail server went down
>  >> for three hours when ListServ tried to deliver a post to their server but
>  >> got bounced.  I could see the mail was successfully delivered after 3
>  >> hours.  But the daily error/monitor report kept sending to the owner of the
>  >> list for 2 or 3 days.  I know:
>  >
>  >Once a permanent error occurs the monitoring period begins, in your case 5
>  >days. Each day each user which is being monitored will be on the report
>  >until the end of the monitoring period. There is nothing you can do to
>  >change this behavior unless you change the Auto-Delete settings. In other
>  >words, if a user produced one permanent error on May 1st, they will remain
>  >on the report until May 5th, even if they produce no more errors. After
>  >May 6th without further errors, they will be removed from the report.
> End Reply
>
> Additionally, just because the original problem was fixed, does not mean
> that another delivery error won't occur within the window -- that's why
> there IS a window i.e., to "group" errors and not treat each error as an
> individual occurrence.
>
> /Pete
>