I delete the index files and restart the software.
A new index files were generated but the system produces the same error.

Do you know why it will be doing this?

The documentation you are referring to is for migration of the software 
within the same operating system. It does not cover migration between 
different operating system. (e.g.: Windows to Linux).

I need help, Can someone help with this issue?

regards,
Nick.


----- Original Message ----- 
From: "L-Soft Support / Yasmine Patel" <[log in to unmask]>
To: "Nick Abiola-Bisiolu" <[log in to unmask]>
Cc: <[log in to unmask]>
Sent: Wednesday, November 09, 2005 5:31 PM
Subject: Re: Migrating to Linux serverfrom Windows


> Nick,
>
> On 9 Nov 2005 at 17:11, Nick Abiola-Bisiolu wrote:
>
>> Hi,
>>
>> We are migrating  Listserv version 8.e on Windows to Linux Listserv 
>> version
>> 14.4.
>> We encounter a problem with the archive data for all the lists using the
>> archives in the old version.
>> The error read as follows:
>>
>>
>> ###########
>>       The format of the index file is invalid. Please try again in about 
>> 30
>> seconds, and report the problem if it persists for more than a few 
>> minutes.
>>
>> ###########
>>
>> 1) My questions is how can this problem be fix so that the data can be 
>> read?
>
> You need the index files (listname.ind* files).  These files will be 
> located in the
> web archives folder (this is defined by the WWW_ARCHIVE_DIR= variable in
> the configuration file).  After you delete these files stop and start 
> LISTSERV.
> Then try accessing the archives.
>
>> 2) Is there any issue with the difference in version that might be 
>> causing
>> compartibility issue?
>
> No.
>
>> 3) Do you have documentation that address this issue?
>
> No, not on this particular issue.  The white paper on 'Moving LISTSERV
> to a New Server' online at <http://www.lsoft.com/resources/whitepaper.asp>
> has information the files that you need to moved to the new server.
>
> Thanks.
>
>> Thanks,
>> Nick
>>
>>
>> If you have any questions or if I may be of further assistance, please 
>> let
>> me know
>>
>> Regards,
>> =================================
>> Nicholas Abiola-Bisiolu.
>> Electronic Mail Services Analyst.
>> IEEE Electronic Communications
>> Fax: 732-465-5835
>> Phone: 732-562-5452
>> Email: [log in to unmask]
>> =================================
>>
>>
>>
>>
>
>
> --
> Yasmine Patel
> Support is available 9:00-18:00 ET, Monday-Friday
> except on the following holidays:
> http://www.lsoft.com/resources/holidays.asp
>
> L-Soft has a range of Professional Services to assist you
> with Training or personal Consulting.  Details here
> <http://www.lsoft.com/products/tcservices.asp>