I would start with the administrator of your outgoing SMTP server, to
find out what it did right after the LISTSERV activity you described.

On 5/12/2011 1:29 PM, Bruce Keppler wrote:
> Hi All –
>
> I’m having a strange problem and would ask for some assistance in
> troubleshooting it. My ListServ server (ListServ 15.5) handles about
> seven lists and all appear to be working fine. I recently setup a new
> list by cloning an existing one. The problem is that this list doesn’t
> seem to be distributing the emails being sent by its members. I have
> tested it as follows:
>
> I sent a posting to the listserv. I received back a notification from
> the server saying that my email had been distributed to 234 recipients.
> I checked the archives and the message is there. However, in spot
> checking I’ve not found anyone who received it. This has also been true
> of the postings of other people on the list.
>
> I’ve dug through the Listserv log and can find where the distribution of
> my test was logged. The event has some header information and then has
> over 200 listings each saying “Mail posted via SMTP to…”. Then there are
> nine listings at the bottom of the logging that say “Mail delivered
> to…”. The footer info says:
>
> 10 May 2011 10:36:09 Done - 9 outbound files (234 rcpts).
>
> 10 May 2011 10:36:09 Message DISTRIBUTEd to 234 recipients.
>
> 10 May 2011 10:36:09 Sent information mail to [log in to unmask]
>
> I don’t understand why the nine are treated differently than the other
> 200+ in the log and am trying to check if any of them received the test
> message. The only other oddity I can find is that the notification I
> received back from ListServ had a time stamp in the subject line that
> was 7 hours later than it was actually sent.
>
> Can anyone provide me with a little help where I should go from here?
>
> Many thanks –
>
> Bruce Keppler

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