I just received the following reply from L-Soft Support:


L-Soft Support / Yasmine Patel wrote:
 > Alexander,
 >
 > On 15 Sep 2005 at 15:57, Alexander Willman wrote:
[...my original message removed for the sake of brevity...]
 >
 >
 > Sorry the resolution to this is not possible, there is no way
 > to change it.
 >
 > Thanks.
 >
 >
 >
 >>Please investigate this problem and help us resolve it soon.  Thank you.
 >>
 >>			Alex
 >>
 >>----------
 >>Alexander Willman
 >>Office of Information Technology
 >>Princeton University
 >
 > --
 > Yasmine Patel
 > Support is available 9:00-18:00 ET, Monday-Friday
 > except on the following holidays:
 > http://www.lsoft.com/resources/holidays.asp
 >
 > Interested in other L-Soft products?  See what else we have
 > to offer here <http://www.lsoft.com/products/products.asp>


I find this response inappropriate and unacceptable.  L-Soft creates the 
LISTSERV code, so L-Soft can fix it.  I expect a better response from 
L-Soft.

			Alex