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Bruce Keppler <[log in to unmask]>
Thu, 16 Jun 2011 15:38:24 +0000
text/plain (55 lines)
Your point is well taken.  There is one additional fact that comes into play here.  Two weeks ago we had a problem with our mail server that queued up over 20 messages.  When I finally tracked it down and fixed it the mail server sent all of these out at once.  It created an outcry and we had several people quit the list.  I assured everyone that wouldn't happen again.

I believe the best way to handle this will be to do as Paul has suggested to clear/free the list and then send out a single message to the list explaining that we had some problems (again) and rather than fire out all the emails we had them archived.  I'll add the URL for the archive and that way everyone knows what happened to their postings and will hopefully be thankful we spared them another email barrage.

Thanks,

BK




-----Original Message-----
From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of [log in to unmask]
Sent: Thursday, June 16, 2011 8:31 AM
To: [log in to unmask]
Subject: Re: List refusing to be freed

If I were a list subscriber, (oh wait, I am!) I would rather get the burst of emails rather than never know the message was sent unless I stumble upon it in the archives that I rarely check.

21 messages aren't that many and if you send a note explaining why they were delayed an arrived in a burst, most would probably be glad they got them.  Unless the emails are an unwelcome intrusion on their lives and you force them to receive the posts as condition of employment or something.



Bruce wrote on 06/16/2011 11:09:42 AM:

> 
> Thanks for the excellent suggestion.  I have one follow up question 
> before I try this.  I know there are at least 21 messages queued up 
> and ready to be released once I get this list freed.  If my list 
> members get "spammed" with 21 or more messages in rapid succession 
> they are going to scream to be removed from the list.  In a perfect 
> world what I'd like to do is ensure those messages get put in the 
> archives but are not distributed via email.  If that isn't possible 
> then I'd like to just purge them before attempting the solution below.




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