Thanks for the reply. 

I was able to locate and update the site-wide mail template (CONTENT_FILTER) in order to block messages with certain words in the subject field. After making the changes and clicking on update, I ran several messages through the system to test the filter but nothing is happening (message gets delivered). 

For example a filter parameters as simple as blocking empty subject line doesn't seem to be working. do I need to restart listserv for the change to take effect? 

Subject::
Action: REJECT Please resubmit your message with a non-blank subject.

Thank you!


-----Original Message-----
From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Ben Parker
Sent: Monday, May 31, 2010 11:20 PM
To: [log in to unmask]
Subject: Re: global mail template

On Thu, 27 May 2010 15:06:14 -0700, "Sakr, Tamer" <[log in to unmask]> wrote:

>Hi, I am trying to edit listserv 15.0 global mail template to include filtering based on keywords in the subject field.  Is there any way I can revise the global mail template? Where do I find it?

There is not a single "global mail template".  It might help to explain a bit
about what you want to do.  You can use the CONTENT_FILTER (mail) template
(site-wide) to block certain emails such as 'out-of-office' messages and
similar.