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"Eckstine, Nate" <[log in to unmask]>
Thu, 6 Oct 2011 15:04:54 -0700
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Would it be permission related?  The only heap alloc error I ever received was from overloading indexing at midnight.  We turned off a pre index heap memory switch



I can't remember the exact switch.



nate



-----Original Message-----

From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Curtis Stevens

Sent: Thursday, October 06, 2011 2:59 PM

To: [log in to unmask]

Subject: Re: Heap Error



Liam, thanks for your help!  This list has 4 subscribers and about 800

messages totaling 11MB.  The system has 4GB RAM and 2GB free disk space.





-------------------------------------------------

Curtis E. Stevens

Director, Standards & Features Technology

3355 Michelson Dr. #100

Office: 1-1041

Irvine, Ca. 92612

Phone: 949-672-7933

Cell: 949-307-5050

E-Mail: [log in to unmask]



Remember, you may only be blamed for something if you are actually doing

something.



-----Original Message-----

From: Liam Kelly [mailto:[log in to unmask]] 

Sent: Thursday, October 06, 2011 1:42 PM

To: Curtis Stevens

Cc: LISTSERV site administrators' forum

Subject: Re: Heap Error





> I am getting "Error 8 from HeapAlloc() for 379908678 bytes"  during a 

> reindexing operation.  The list is average sized.  What is this 

> indicating?



It's a memory allocation failure.  When you say the list is 'average sized',

what does that mean?  What is the total size of the archive for this list,

and what is the single largest archive file for it?



In nearly all cases, a HeapAlloc failure is an actual memory or user quota

issue, but I've seen one case where it was caused by messages with corrupt

base64 data.  If that's the case, you would see MIME parser errors in the

LISTSERV log immediately prior to the crash.



--

Liam Kelly

Senior Consulting Analyst

L-Soft international

[log in to unmask]



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