So while tracking down why we didn't respond to a user request,
I find the source in the Listserv logs (line wrapped and gently
anomynized).  It was a valid user of mine, from one of our IPs,
complaining that his list was getting spammed...

Jan 20 23:18:55 listserv lsv[15079]: From [ANONYMOUS]@LISTSERV.VT.EDU:
  X-LOGCK 56521731E11F7D6C49 AUTHINFO(198.82.**.***) ORGINFO(198.82.**.***)
  WM: X-POST *REQUEST*  LISTSERV
Jan 20 23:18:55 listserv lsv[15079]: From [ANONYMOUS]@LISTSERV.VT.EDU:
  X-LOGCK 56521731E11F7D6C49 AUTHINFO(198.82.**.***) ORGINFO(198.82.**.***)
  GETCFG: WA_*
Jan 20 23:18:56 listserv lsv[15079]: From [ANONYMOUS]@LISTSERV.VT.EDU:
  X-LOGCK 56521731E11F7D6C49 AUTHINFO(198.82.**.***) ORGINFO(198.82.**.***)
  MAKEDD(MESSAGE 5836669457148033)
  WM: CHARSET UTF-8 X-POST *REQUEST* LISTSERV TO: *END* 12_*****@vt.edu
  8_Spamming15_NOMIMETAGS: Yes
  66_TAG: Message-ID: <5163956287456174.WA.*****[log in to unmask]
  22_TAG: Mime-Version: 1.0
  48_TAG: Content-Transfer-Encoding: quoted-printable
  46_TAG: Content-Type: text/plain; charset="UTF-8"
  11_DD: MESSAGE

which then went to listserv-request which ended up hitting a procmail
rule of mine that wasn't expecting user requests - and hilarity results.

I've got everything sorted out at my end, but now I'm in Lt Columbo mode:

"There's just one thing still puzzling me... where in the web GUI does
a mortal user click to make this happen?"

I've looked around while logged in as admin, as a non-admin, and not logged
in, and I can't find a "contact the listserv admin" button or link anyplace.
Meanwhile, my google-fu also appears to be in hiding, as that's come up
empty as well..

So where did my user go clicky-clicky?

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