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Marty Hoag <[log in to unmask]>
Tue, 24 Aug 2010 14:24:13 -0500
text/plain (35 lines)
Nelson:

    Does the list continue to operate normally? I guess if
you had Errors-to= Owners (with an "s") instead of "Owner"
then LISTSERV(tm) could try to send an error to a bogus
address.
    But if the lists are running ok then you probably could
do what KSU suggested and just notify the owners that they
should edit the owner field when they update their list
next (or see that error when saving).

    marty

Listserv Manager wrote:
> Wizard doesn't like our Owner Information
>
> We just upgraded to 16.0 from 14.4, and I didn't pick up what is probably going to turn into a major problem for us. Many of our owner lines are of the form:
>
> Owner= [log in to unmask]  (Joe Schlabotnik, 999-999-9999)
>
> Manual edit is quite happy, but the wizard is not. The parser sees the comma, and whatever follows (in this case, 999-999-9999) becomes another owner! That is invalid, and when saving, throws an error. We have hundreds (probably over a thousand) in this format and have been that way "forever." School is about to open and lots of people are going to encounter this error- a problem for them and a public relations disaster for Listserv. Yeah, we should have picked this up earlier, but we were in a bit of a hurry to get upgraded, being so far behind.
>
> Any ideas/suggestions? Thanks in advance for your response.
> Nelson
>
> Nelson R. Pardee, Support Analyst, Information Technology and Services
> Syracuse University, CST 1-205, Syracuse, NY 13244         (315) 443-1079
>

--
Marty Hoag
Director, Policy and Strategic Services  /  ITS
NORTH DAKOTA STATE UNIVERSITY
p: 701.231.8639  /  f: 701.231.8541  /  www.ndsu.edu

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