> For tracking down delivery issues, I love the SMTP header parser at
 > http://mxtoolbox.com/EmailHeaders.aspx . It makes reading SMTP
 > headers so much simpler and shows where the delay is very
 > clearly. The biggest challenge is su ccessfully instructing your
 > irritated users to forward a message as an attachment to preserve
 > the header.

I usually send this URL to people who I need to have send me headers:

http://spamcop.net/fom-serve/cache/19.html

Getting them to actually _read_ my request or the site is left as an
exercise to the reader.  (i.e. I'm still working on that part :)

De

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