Hi everyone,
I agree with Kevin's assessment. Since managing our listserv, I have had
owners send me multiple error messages requesting that I resolve them
ASAP. Then, I simply read the messages and advise them that most often
the issue is presented in the message and the owner needs to contact the
user regarding the detailed issue, e.g., content rejected, user account
is over quota, or subscriber currently being monitored, etc. Because
depending on how it is set up in the list's configuration and the error
message, the user may be autodeleted if ignored.
Unfortunately, most often the judges, themselves contact our CIO
directly (or me) complaining that they have not been receiving certain
lists. But, if the owner proactively contacts them to resolve the issue,
it could be alleviated all together. I hope this helps.
Thanks,
Sharon C. Arthur
Technology Project Coordinator
Administrative Office of the Courts
[log in to unmask]
-----Original Message-----
From: LISTSERV site administrators' forum
[mailto:[log in to unmask]] On Behalf Of Kevin Parris
Sent: Friday, March 28, 2008 9:26 AM
To: [log in to unmask]
Subject: Re: daily error monitoring report
It probably would be more useful to investigate and resolve the actual
reason why the report is being generated, than take the sideways idea of
just turning it off. A review of the LISTSERV log should provide some
useful clues.
However, there is nothing obviously "wrong" about the report you
presented - the date of the most recent error is within five days, so
unless something else happens there should not be another report issued
for that particular list after tomorrow. If the SAME report data is
presented again on Monday, then there is an issue to be researched.
Or is the problem simply that the list owner just doesn't want to know
when someone's email address goes bad?
>>> Steve Eckard <[log in to unmask]> 03/28/08 8:51 AM >>>
Good morning all. I know I have asked before, but I have a list owner
who continues receiving the following messages on a daily basis for
several weeks now. She forwards them to me?!
Is there any way to stop these message from going to her as owner or any
way to filter? Thanks again for the help.
Subject: ADMIN-TECH-L: Daily error monitoring report
The following subscriber is currently being monitored:
Err First Last Address
--- ----- ----- -------
1 03/24 03/24 Heather Kacmarski <[log in to unmask]>
Last error: 5.1.1 550 5.1.1 User unknown
Err= Number of delivery errors received thus far
First= Date first delivery error was received (mm/dd)
Last= Date of most current delivery error (mm/dd)
Subscribers will be automatically deleted from the list when
delivery
errors have been reported for a period of 4 days or more, or when
100
delivery errors have been received, whichever occurs first.
Monitoring
will cease after 5 days without any reported errors.
Note: manually deleted subscribers may remain on the monitoring
report
under an alias address. Such entries will expire eventually; you do
not
need to do anything about them.
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