On Wed, 15 Apr 1998 07:50:46 +0100, Dale Nichols <[log in to unmask]> wrote:

>I'm new to running listserv - currently have listserv lite on NT with one
>list set up. However, when I request INFO REFCARD I receive a message
>stating that my requested file is being sent under separate cover. It never
>arrives.


First, search the LISTSERV Log file(s) to see if the command was received
and properly acted on.  If you got the command ACK msg then most likely it
was.

Then search along the mail path from the LISTSERV machine to you to see if
it is in an error spool someplace or got held up, misdirected or lost.

Also, check the LISTSERV and mailer SPOOL directories, for *.error files
which indicate some kind of problem.