Jacob,

Thanks for your quick response to my question.

We have examined our listserv and SMTP error logs, and they contain no
information that tells us what causes the "Unrecognized command"
error. We can see that a post to a listserv on our listserv server is
sent to our SMTP server and relayed on to Google. The next thing we
see in our logs is that Google sent back an "Unrecognized command"
message indicating that it couldn't understand a command that our
listserv server sent to it. There is no trace in our logs of the
specific command Google is rejecting that listserv sends.

Do you know what kind of conditions would cause the "Unrecognized
command" error? Are there other L-Soft customers who use Google email
and listserv who have had experience with this problem?

Thank you.

Glenda Keyworth
Information Technology
Austin Community College

On Wed, Mar 2, 2011 at 3:42 PM, Jacob Haller <[log in to unmask]> wrote:
>> Hello,
>>
>> Austin Community College is moving our email service from a
>> traditional SMTP server to Google Apps. All of our email now goes
>> through the Google email server before it is delivered to a Google
>> email account or to an email account that is still on our old email
>> server.
>>
>> Our listservs are returning errors that seem to be generated by a
>> response to our listserv server from Google's email server. The
>> listserv error, "Unrecognized command", is one I didn't see on our
>> listservs until we began to move accounts to Google.
>
> If you're using LISTSERV for Windows, any errors generated when LISTSERV
> delivers mail to its outgoing mail server should be recorded in the SMTPS#
> log files in listserv\log\.  (This is a different set of log files from the
> SMTP log files, which recording incoming mail connections and are not
> related to LISTSERV's outgoing mail.)
>
> In recent versions of LISTSERV for Unix, any errors would be recorded in the
> main LISTSERV log file.
>
> Thanks,
> --
> Jacob Haller, Technical Support, L-Soft international, Inc
>  LISTSERV (R) is a registered trademark of L-Soft.
>   Support is available 9:00-18:00 ET, Monday-Friday
>    except on the following holidays:
>     <http://www.lsoft.com/resources/holidays.asp>
>
> Need training?  Check out our full range of training
> services at <http://www.lsoft.com/products/training.asp>
>
> ############################
>
> To unsubscribe from the LSTSRV-L list:
> write to: mailto:[log in to unmask]
> or click the following link:
> http://peach.ease.lsoft.com/scripts/wa.exe?SUBED1=LSTSRV-L&A=1
>

############################

To unsubscribe from the LSTSRV-L list:
write to: mailto:[log in to unmask]
or click the following link:
http://peach.ease.lsoft.com/scripts/wa.exe?SUBED1=LSTSRV-L&A=1