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Bill Schipper <[log in to unmask]>
Wed, 5 Jan 2005 17:24:17 -0500
text/plain (213 lines)
I would suggest you have the people who administer your spam software to 
find a different way of
handling this.    Even your system is sending out your address with the 
domain name in upper case:

QUOTE:  From: "Patrick B. O'Brien" <[log in to unmask]>

So if THEY are sending it out that way, how can they expect the rest of the 
world to modify how it handles mail?

W. Schipper
>Hi,
>
>
>
>Our spam software is blocking all [log in to unmask] , if
>the domain name is sent in UPPER CASE.
>
>
>
>Is there a way to get all my list emails, on a Unix Listserver 18e, sent
>out in lower case?
>
>
>
>Thank you.
>
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>
>________________________________
>
>From: Kevin Law
>Sent: Wednesday, January 05, 2005 2:12 PM
>To: Patrick B. O'Brien
>Subject: RE: Case #100854399
>Importance: High
>
>
>
>Thanks.
>
>
>
>Can we look into seeing why the Listserv software or the UNIX server
>itself is sending the messages as @DOMAIN.BLAH.BLAH even though the
>configuration information for accounts says @domain.blah.blah, and see
>if it can be changed?
>
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>________________________________
>
>From: Patrick B. O'Brien
>Sent: Wednesday, January 05, 2005 2:09 PM
>To: Kevin Law
>Subject: RE: Case #100854399
>
>Bummer! Good job though.
>
>
>
>________________________________
>
>From: Kevin Law
>Sent: Wednesday, January 05, 2005 2:07 PM
>To: [log in to unmask]
>Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
>Subject: RE: Case #100854399
>Importance: High
>
>
>
>This appears to be what the issue is...if an email is sent to us with
>the domain name in all uppercase letters, then the email get's bounced
>saying "Relaying denied".  For instance, if an email is sent to
>[log in to unmask] then it will make it through our front-end SMSFS
>server, but if it is sent as [log in to unmask], then the front-end server
>now rejects the message with the "Relaying denied" NDR message.  This
>behaviour just started since our upgrade of the SMSFS software last
>night.  Is there a way that we can fix this working with your software
>people right now?
>
>
>
>I tried putting the domains in all uppercase under the "Local routing
>list" in SMSFS and this didn't change the behavior of the software at
>all ([log in to unmask] emails still came through, but [log in to unmask]
>emails don't).  We are using SMSFS build 4.1.0.19.
>
>
>
>Please contact me as soon as you can to let me know more things to try
>or what we can possibly do to resolve this, so that our Governor doesn't
>kill me.  Thanks.
>
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>
>________________________________
>
>From: Kevin Law
>Sent: Wednesday, January 05, 2005 1:24 PM
>To: [log in to unmask]
>Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
>Subject: RE: Case #100854399
>Importance: High
>
>I removed all of the information out of the "Local routing list",
>restarted the "Symantec Mail Security for SMTP" service, re-entered the
>information for our domains into the "Local routing list", restarted the
>"Symantec Mail Security for SMTP" service, sent "test" messages from the
>Listserv server again and they didn't come through, restarted the SMSFS
>server, and sent more "test" messages using the Listserv and they still
>didn't work.  The people in charge of the Listserv swear that they
>haven't changed anything and told me that they are using LSOFT version
>1.8 as their Listserv software.
>
>
>
>I ran a quick report basically from the last hour on the SMSFS server
>for all activity concerning the 167.154.2.139 IP address, which belongs
>to the Listserv, and checked all possible reporting criteria boxes, and
>I have included that report.
>
>
>
>The Listserv belongs to our Governor's Office and they are in a big bind
>with this server having trouble delivering email to our State employees
>through our front-end SMSFS server, so the sooner we can get this all
>figured out the better.  Thanks a million for your help.
>
>
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>
>________________________________
>
>From: Kevin Law
>Sent: Wednesday, January 05, 2005 12:38 PM
>To: [log in to unmask]
>Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
>Subject: Case #100854399
>Importance: High
>
>Here is the report of the "rejections" from our SMSFS server for the
>167.154.2.139 server.  I also included a couple of emails from Patrick
>O'Brien, who is the gentleman in charge of the UNIX Listserv box that is
>now having the troubles in sending emails to us through our SMSFS
>server, that contain some information about what his box is seeing on
>his end, just in case they might help?  Thanks.
>
>
>
>
>
>R. Kevin Law
>State Network and Internet Services Administrator
>State of Nevada, Dept. of Information and Technology
>*Hours: 6AM-3PM Mon-Fri
>
>*Phone: (775) 684-4352
>*Cell: (775) 720-4805
>*Fax: (775) 684-8423
>*Helpdesk: (775) 684-4333
>
>* <mailto:[log in to unmask]> State E-Mail: [log in to unmask]
><mailto:[log in to unmask]>
>
>
>
>Alternate Contact: Randy Smith
>
>*Hours: 7AM-4PM Mon-Fri
>
>*Phone: (775) 684-4367
>*Cell: (775) 721-0563
>
>This communication, including any attachments, may contain confidential
>information and is intended only for the individual or entity to whom it
>is addressed. Any review, dissemination or copying of this communication
>by anyone other than the intended recipient is strictly prohibited. If
>you are not the intended recipient, please contact the sender by reply
>e-Mail and delete all copies of the original message.
>
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>-----------------------------------------------------------~ <'(((><
>
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