> This sounds like the good old Microsoft Mail problem rearing its ugly
> head.  Microsoft Mail takes the truly intelligent attitude that you don't
> need all those pesky RFC822 header lines and grabs only the Return-Path:
> address (which is where errors are supposed to go, in this case
> owner-lsumc-support) and assumes that it's the Reply-To: address.  The
> only solution to this brain-damaged situation is to advise your MS Mail
> users that they need to carefully check where their mail is going when
> they reply to list mail.
 
Everyone should take note of where their replies are going.  :-)
 
It's not quite as hopeless with Microsoft Mail as you say.  It is
possible for Microsoft Mail users to get the Internet Mail headers.
The Microsoft SMTP gateway must be configured to pass them through.
Users of the Windows MS Mail client must also put StripGatewayHeaders=0
into their MSMAIL.INI file.
 
Now the MS Mail SMTP gateway can be configured to use the From address
instead of the MAIL FROM address as the MS Mail From.  The major
downside to this is that MS Mail bounces then go to the wrong place.
It also doesn't help get replies to the list.
 
LISTSERV lists can also be configured as Safe=No.  This causes the MAIL
FROM address in posts to be the name of the list, instead of
Owner-listname.  Then you are depending entirely on LISTSERV's filters
to catch bounce messages and redirect them to the list owner.  However,
they are really very good.  We run over 300 lists on our LISTSERV that
way, because we have 120 MS Mail post offices with over 8000 users.
 
Roger Fajman                                   Telephone:  +1 301 402 4265
National Institutes of Health                  BITNET:     RAF@NIHCU
Bethesda, Maryland, USA                        Internet:   [log in to unmask]
Postmaster for CU.NIH.GOV/NIHCU, LIST.NIH.GOV/NIHLIST, WEB.NIH.GOV