At 12:47 10/22/2007 Monday, Stan Horwitz wrote:
>On Oct 22, 2007, at 12:40 PM, Neil Carson wrote:
>
>>They have some concerns of the msg saying it is from them. Their
>>reasoning is that some lists have thousands of subscribers and they
>>do not want to start receiving email from subscribers asking them
>>questions potentially hundreds if not more.
>>
>>Anyone have any suggestions ?
>
>Sure, what we do in those situations is set up an "announcements"
>email address (it could be an alias) for this purpose.

Makes alot of sense ... have a departmental alias (or perhaps LISTSERV(R) list) that is able to receive inquires from your customers.  Then, create an authorized list subscription for that alias that is allowed to post to the list.  Create a LISTSERV password for it and allow authorized personnel the privilege of using that account via a LISTSERV email post web page.

/Pete