Thanks Kevin 


John Hiler
513-229-1131 Work
513-325-7572 Cell

-----Original Message-----
From: LISTSERV site administrators' forum
[mailto:[log in to unmask]] On Behalf Of Kevin Parris
Sent: Friday, August 12, 2005 3:51 PM
To: [log in to unmask]
Subject: Re: list issue

What mailbox - the mailbox identified by the FROM value in the message
generated by the application.  How close are you to the people who
manage/operate this mysterious application?  How willing are they to
share nitty-gritty details with you about what it does (at least in
terms of generating email)?

Will they make a tiny update so "the application" sends the email
directly to you, instead of to the list, so you can really see all the
fine details of what it is generating?  Since you have already tested
the list, by sending to it from elsewhere, suspicion is strongly pointed
toward "the application" being the origin of your difficulty.

Do not allow yourself to get caught up in the "nothing changed" gambit,
since obviously something somewhere DID change or you wouldn't be
dealing with this problem behavior.

What level of access do you have to the list host server, can you see
the LISTSERV log file directly? Can you see the mailer log file that
LISTSERV sends/receives mail through?  Would you share with us the
details from those log files for the time when "the application" has
generated a message and the list owner has received a notification about
it?

Your site is running an older version (show license yields Version:
1.8e ) and that explains why you can't do SERVE LIST, that syntax was
introduced in a later release.

Another idea, that may be simplest depending on how busy your site is -
stop the LISTSERV process, have the application generate a message, then
go find the item in either the mailer queue or the LISTSERV spool
directory (which one would depend on the details of mailer and
environment you have) and examine it closely.


>>> [log in to unmask] 8/12/2005 2:28:22 PM >>>
SERVE LIST syntax does not work.
What mailbox and where?
Yes, the message is really being sent to
[log in to unmask]
I can sned from a private email account successfully.
The error occurs sending from the application to the list and the
correct mail content only gets sent to the owner after the below error
occurs. 


John Hiler
513-229-1131 Work
513-325-7572 Cell

-----Original Message-----
From: LISTSERV site administrators' forum
[mailto:[log in to unmask]] On Behalf Of Kevin Parris
Sent: Friday, August 12, 2005 2:14 PM
To: [log in to unmask]
Subject: Re: list issue

The mailer and LISTSERV(tm) log files would be the best source of
information - for example, what exactly is in the logfiles at the time
the message from the application arrives?  And, based on what you've
included below, is "the application" in fact generating messages
addressed to "[log in to unmask]"
rather than the usual list address (not "-request")?  What is the FROM
address in the application-generated messages, and have you looked in
that mailbox to see what is being sent there?

To see who has been served off, submit a SERVE LIST command, but there
is some chance that only works for the Postmaster, I'm not sure about
that point.