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LISTSERV list owners' forum <[log in to unmask]>
Date:
Wed, 18 Jun 2003 16:55:04 -0400
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LISTSERV list owners' forum <[log in to unmask]>
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From:
John Lyon <[log in to unmask]>
> 1.8d - re: web admin front end:
>
> When trying to log in, one of my list owners is getting this
> error:  "Sorry you are not authorized .... from the email address
> you entered"
>
> He's logging in with the email address specified in the Owner=
> keyword.
>
> We've tried reseting his password.

To reset a possible bad cookie, he can use the  'Log Off' menu option
(which deletes the cookie)  then try again with the correct address and
password. Failing that, I would assume his address had been served off.
Just issue this command to LISTSERV:

SERVE  his@address

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