>There is one other step that I find very useful.  At the beginning of
>each month I do a REVIEW BY COUNTRY and a REVIEW BY NAMES and print the
 ...
>This annotated printed list of subscribers is very helpful when I get
 
Similar methods, here.  I forward one copy of the "last straw" error
message to myself with the subject line "why I deleted / nomailed /
whatevered so-and-so", and keep that for about a month in an "listactions"
mail folder (our mailer allows sorting / storage by "folders", a VERY
useful feature).  Copies of all listowner mode letters are routinely cc:d
to the list administration address so that the other listowners know what's
going on, and these messages get archived.
 
I also, once monthly but once weekly when I am listowner on duty for that
fortnight, do a query listname for *@*, which gets me not only a list of
subscribers, but their list options (i.e. whether they're on nomail,
digest, concealed, whatever).  I can annotate this ad lib by keeping it as
a simple ascii file in a listowning duties subdirectory on my account.  I
keep these lists archived for whatever seems a reasonable amount of time.
 
Finally, I put each listserv acknowledgment of any action I take into
various listactions mail folders (listaddeds, listdeletes, listnomails), so
that I can cull them all out into one document that, edited, I forward to
our listowner council at the end of my shift so that the NEXT listowner on
duty knows exactly what's been done and where I left off.
 
Save for that last step, it's not as much work as it seems, not for my
mailer, anyway.  Just the time it takes to type "forward/subj="reason"" or
"mov listactions".
 
>Judith Hopkins, Listowner of [log in to unmask]
 
Mario Rups
co-listowner, ARCANA
[log in to unmask]