Mon, 17 Apr 1995 05:11:52 +0200
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Listen,
In spite of the generic title, we all know that this discussion is about
certain large service providers that certain list owners would like to
nuke over the board. I don't want to restrict the freedom of speech on
this list, but I think that in this case the best recipe is patience. The
large service providers are getting into mailing lists, very cautiously
because of all the horror stories they've heard of, but they're getting
there. When they do, the small service providers will all follow
overnight. Now, think about the implications. It stands to reason that if
provider X introduces mailing lists to Joe Ignorant User, and Joe decides
this list stuff sounds cool and takes up the provider on its offer, most
of the people on Joe's list will, at least initially, be users with an
account at the same provider. Now as you know many of them don't know not
to subscribe to lists and leave for 3 weeks, so Joe's mailbox will start
to fill up. Guess what Joe will do then. Multiply by 1000 Joes, and
calculate the odds that the provider's mail system will continue to
generate unusable delivery errors, or complain about not having delivered
for 2h and continuing for 5 days. The problem will solve itself when the
providers start offering lists themselves and a senior manager realizes
that spending a couple thousand dollars to make programmer X fix program
Y will save tens of thousands in support fees.
Eric
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