On Mon, 15 Dec 1997 22:34:12 -0500, Judith Hopkins <[log in to unmask]>
wrote:

>I have one subscriber whose mail system sends me, as an error message,
>an acknowledgment that a message has been opened every time she reads
>a list message.  She is using Novell-Groupwise.  She doesn't know how
>to suppress that ack and her technical support people are no help, just
>saying that their network requires it.   I know nothing about Novell-
>Groupwise and can't help her.

A quick search of the LSTOWN-L archives reveal the question has been asked (and
answered) before:

>Subject: Re: [LSTOWN-L] groupwise notification
>From: Dan Lester <[log in to unmask]>
>Date: Fri, 22 Aug 1997 13:10:03 -0600
>
>At 02:20 PM 8/22/1997 -0400, you wrote:
>>Does anyone know how to configure a GROUPWISE client or server to suppress
>>these useless notifications?
>>The message that you sent was opened by the following:
>>        [log in to unmask]
>>
>>Information about your message:
>>        Subject: Change in your subscription options for the FINAID-L list
>>        Message-Id: <[log in to unmask]>
>
>
>Yes.  It is in the client software.
>
>I always just inform such people that they have X days to get it fixed and
>to talk to their local support people and have them fix it, or teach them
>how to fix it.  If they don't, I give a second warning reminding them that
>I'll kill the sub the next day if they don't fix it.
>
>In 4.1a it is under File|Preferences and then a separate setting for each
>type of GW message.  Your person wants it under messages, since you won't
>be sending him scheduled items, phone messages, etc.
>
>There may also be a setting on the server side of GW, but I don't deal with
>the server, just 75 people using the client.  Again, it could vary if the
>person is on GW5.1, which we don't run yet.  But if the problem is on their
>end, which it is, it is their responsibility to fix it.   Just like keeping
>their own mailbox cleaned out.
>
>dan, who tries to be helpful, but is still a hardass
>

--
 __________________________________________________________________
 Ben Parker ..... L-Soft international Inc. ..... [log in to unmask]