Thu, 10 Aug 1995 13:00:49 EDT
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On Thu, 10 Aug 1995 10:16:33 CST you said:
>The fact is that AOL users are very prolific on the internet, and are
>my biggest bounced email headache. The major email headache is due to
>the small email box sizes, but mainly, LISTSERV does NOT recognize the
>AOL bounced email. This is probably due to AOL not properly
>formatting their bounced email so that listserv can handle it. I've
>noticed that AOL returns a "551" (full mailbox) and "550" (unknown user)
>but does NOT include the full email address.
I run a particular list called Help-Net which by its nature is very
attractive to new Internet users. Help-Net averages about 100 messages a
week and between 1300 - 1600 subscribers, not counting various Usenet and
Usenet- like feeds to it. I have been running Help-Net for something like
six years.
Maybe I am just lucky. There's usually at least a dozen AOL subscribers on
Help-Net in addition to many subscribers from other services such as Prodigy
and Compuserve. Rarely do I have any problems with AOL or Prodigy
subscribers. What I get stuck with a goodly amount of times, although not
often enough to worry about it, is Compuserve subscribers who either drop
their Compuserve memberships, run out of E-mail quota, or don't pay their
bills (no kidding!). I guess I am lucky in terms of my list's use by AOLers
as they really arent a problem.
I can see why other Listserv lists owners are having this problem though
because AOL is giving millions of people Internet access. AOL is incredibly
agressive at marketing their service. In fact, I hope that more AOLers
subscribe to Help-Net. That way, they have the opportunity to learn good
Internet etiquette and not make pests of themselves as they post messages on
Usenet groups.
In fact, its Prodigy that seems to be the worst Internet citizen, in my
opinion, as to how they run their system. I have seen so much junk mail on
Usenet from Prodigy and I have complained at least 2 dozen times about such
things to postmaster there. Not once have I received a response and the same
jokers post the same crap (sex ads in inappropriate places and chain letters)
that I have since taken the step of setting up a kill file for my personal
account so that I no longer see any Prodigy subscribers postings. If the
people who run Prodigy were anywhere near as good as managing their users as
AOL is, Usenet would not be so cluttered with junk postings as it currently
is. Not that AOL is perfect, but they have answered every one of my
complaints and taken appropriate action.
Stan Horwitz, Consultant | Bitnet | Internet
Temple University | V4039@TEMPLEVM | [log in to unmask]
Manager of Help-Net and E-mail postmaster for VM.TEMPLE.EDU and TEMPLEVM
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