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Sender:
LISTSERV give-and-take forum <[log in to unmask]>
Subject:
From:
Jim Gerland - Network User Support <[log in to unmask]>
Date:
Fri, 24 Sep 1993 10:59:33 EDT
In-Reply-To:
Message of Fri, 24 Sep 1993 10:24:00 EDT from <[log in to unmask]>
Organization:
State University of New York at Buffalo
Reply-To:
LISTSERV give-and-take forum <[log in to unmask]>
On Fri, 24 Sep 1993 10:24:00 EDT Sathaye, Shashi said:
>I have made it mandated to have subscription=Open, Confirm whenever
>someone wants to create a list with subscription=Open at our site.
 
So have I and while I too have the "my confirm/ok' doesn't work" problems
I think the amount of bounced mail being reduced is great.
 
>    Last time when one such user wrote to me to complain, I notice that
>the full name he had in his subscription request was different from the
>one he sent on the subscription request, also he might have sent the
>subscribe command as [log in to unmask] while confirmation ok showed
>the From addres as [log in to unmask]
>I have a suspicion one of these causing listserv to think there was no
>previous request from this person. So which one is it? Is tehre a fix for this?
I've found that the problem is almost always with their mail/mailer in
that their site is not putting the *SAME* From: line in mail being 'sent'
as it does in mail being 'reply'd to.  So, when folks complain I send them
the following canned blurb and have found it works almost all the time.
 
------------------------
Try this, I'm told this works almost all the time:
 
1) e-mail your 'sub' request to listserv
2) when you get the request to confirm:
   e-mail your 'ok' command to listserv
   *do not* use 'reply'

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