All mailing list managers are not created equal ;-)
Not only will you have to train all of your computer centre users, but also all of your
non-instutional customers of LISTSERV lists.
Everyone of those subscribers already know how to use LISTSERV(R). You (and your institution) have
invested alot of time. Why throw that away?
IIRC, a senior-director type wanted the University to migrate to ListProc. Fortunately that never
came to pass.
If you were going to change, why not to a third-party host and software like Yahoo or Google which are
more global denomiators?
Just my 2 bits.
YMMV
/Pete