Hi,
Our spam software is blocking all [log in to unmask] , if
the domain name is sent in UPPER CASE.
Is there a way to get all my list emails, on a Unix Listserver 18e, sent
out in lower case?
Thank you.
________________________________
From: Kevin Law
Sent: Wednesday, January 05, 2005 2:12 PM
To: Patrick B. O'Brien
Subject: RE: Case #100854399
Importance: High
Thanks.
Can we look into seeing why the Listserv software or the UNIX server
itself is sending the messages as @DOMAIN.BLAH.BLAH even though the
configuration information for accounts says @domain.blah.blah, and see
if it can be changed?
________________________________
From: Patrick B. O'Brien
Sent: Wednesday, January 05, 2005 2:09 PM
To: Kevin Law
Subject: RE: Case #100854399
Bummer! Good job though.
________________________________
From: Kevin Law
Sent: Wednesday, January 05, 2005 2:07 PM
To: [log in to unmask]
Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
Subject: RE: Case #100854399
Importance: High
This appears to be what the issue is...if an email is sent to us with
the domain name in all uppercase letters, then the email get's bounced
saying "Relaying denied". For instance, if an email is sent to
[log in to unmask] then it will make it through our front-end SMSFS
server, but if it is sent as [log in to unmask], then the front-end server
now rejects the message with the "Relaying denied" NDR message. This
behaviour just started since our upgrade of the SMSFS software last
night. Is there a way that we can fix this working with your software
people right now?
I tried putting the domains in all uppercase under the "Local routing
list" in SMSFS and this didn't change the behavior of the software at
all ([log in to unmask] emails still came through, but [log in to unmask]
emails don't). We are using SMSFS build 4.1.0.19.
Please contact me as soon as you can to let me know more things to try
or what we can possibly do to resolve this, so that our Governor doesn't
kill me. Thanks.
________________________________
From: Kevin Law
Sent: Wednesday, January 05, 2005 1:24 PM
To: [log in to unmask]
Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
Subject: RE: Case #100854399
Importance: High
I removed all of the information out of the "Local routing list",
restarted the "Symantec Mail Security for SMTP" service, re-entered the
information for our domains into the "Local routing list", restarted the
"Symantec Mail Security for SMTP" service, sent "test" messages from the
Listserv server again and they didn't come through, restarted the SMSFS
server, and sent more "test" messages using the Listserv and they still
didn't work. The people in charge of the Listserv swear that they
haven't changed anything and told me that they are using LSOFT version
1.8 as their Listserv software.
I ran a quick report basically from the last hour on the SMSFS server
for all activity concerning the 167.154.2.139 IP address, which belongs
to the Listserv, and checked all possible reporting criteria boxes, and
I have included that report.
The Listserv belongs to our Governor's Office and they are in a big bind
with this server having trouble delivering email to our State employees
through our front-end SMSFS server, so the sooner we can get this all
figured out the better. Thanks a million for your help.
________________________________
From: Kevin Law
Sent: Wednesday, January 05, 2005 12:38 PM
To: [log in to unmask]
Cc: Patrick B. O'Brien; Randy Smith; Shawn Curby
Subject: Case #100854399
Importance: High
Here is the report of the "rejections" from our SMSFS server for the
167.154.2.139 server. I also included a couple of emails from Patrick
O'Brien, who is the gentleman in charge of the UNIX Listserv box that is
now having the troubles in sending emails to us through our SMSFS
server, that contain some information about what his box is seeing on
his end, just in case they might help? Thanks.
R. Kevin Law
State Network and Internet Services Administrator
State of Nevada, Dept. of Information and Technology
*Hours: 6AM-3PM Mon-Fri
*Phone: (775) 684-4352
*Cell: (775) 720-4805
*Fax: (775) 684-8423
*Helpdesk: (775) 684-4333
* <mailto:[log in to unmask]> State E-Mail: [log in to unmask]
<mailto:[log in to unmask]>
Alternate Contact: Randy Smith
*Hours: 7AM-4PM Mon-Fri
*Phone: (775) 684-4367
*Cell: (775) 721-0563
This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it
is addressed. Any review, dissemination or copying of this communication
by anyone other than the intended recipient is strictly prohibited. If
you are not the intended recipient, please contact the sender by reply
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