If a customer subscribes to a newsletter we are using the OK mechanism and
if they don't respond within 24 hours listserv dumps the request and if the
customer then replies in say 36 hours they get back an error that the
listserv doesn't have a command that matches their request. MGMT wants that
24 hour max wait before cancelling to be bumped up....Hope that explains it
better :o)

-----Original Message-----
From: Stan Horwitz [mailto:[log in to unmask]]
Sent: Tuesday, July 10, 2001 9:23 AM
To: [log in to unmask]
Subject: Re: 24 Hour Max time on requests


On Tue, 10 Jul 2001, Tim Parker wrote:

> I have been asked by management to see if it is possible to bump up the
time
> for requests on our listserv. Is this possible? they would like it to go
> from 24 hours to 72 hours. Thanks in advance!

What exactly do you mean? Listserv handles most requests immediately. What
kind of requests are you talking about?