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Fri, 5 Mar 2004 14:53:03 -0500 |
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At 14:23 03/05/2004 Friday, Garrie Burr wrote:
>No one else on the list has been receiving multiple copies. We
>unsubscribed him after the multiple copies the first day.
>
>According to the headers he forwarded from the first three they seem to be
>all coming from our system, but we don't see that to be the case on our
>logs. I've called and emailed the support for his Internet Provider, but
>so far no response. He's using Outlook to access his email, so I don't
>know if there's some problem with when he's uploading his new mail from
>the server, except that it doesn't make sense that this particular posting
>would be the only one that's multiplied.
>
>Any suggestions on where else to look?
Look at your SMTP delivery logs; do an DNS MX analysis (how many are
there?); take a much closer look at the dups -- place them side by side
with ALL Received: line headers. Read from the bottom->UP looking for
where the lines change (maybe a date-stamp or a spool ID). That RECEIVED
line is where the problem resides (most likely).
/Pete
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