Do they have a former email address that is subscribed and forwarded to their current email address?



Reed







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Reed Farnsworth

KNOWLEDGE BASE ANALYST/CS TRAINING COORDINATOR

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800-288-8020 ext. 5483







From: LISTSERV Site Administrators' Forum [mailto:[log in to unmask]] On Behalf Of Glenn Eichel

Sent: Tuesday, September 12, 2017 8:47 AM

To: [log in to unmask]

Subject: Subscriber Issue



List Members,



We have a subscriber issue that we cannot resolve and I thought the collective wisdom of the LSTSRV-L wizards might offer me some idea.



A subscriber was removed from a list. Even though they no longer show as a subscriber they continue to receive list messages. We've checked the obvious and I have even added the person and deleted again to see if that might shake something loose. There are no sublists on the list and as far as we know another subscriber is not auto-forwarding messages to this person.



What can I check? Is there a way to rebuild the subscriber list?



Thanks for any help.



~~~~~~~~~~~~

Glenn Eichel

Software Support Analyst, EAST Team

FirstClass/Portal/Listserv Administrator



Lecturer, Department of Sociology

201-G Fernald Hall

University of Maine

207-581-4631



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