> One of the first things I tried was removing the larger files from the
> spool, even though none were larger than 50kb. I also tried temporarily
> removing all files older than the time the service stopped, in case one of
> them was corrupt. We virus scanned yesterday and some files from the spool
> and archives were removed because they were infected. Also yesterday we had
> a problem where the drive on which LISTSERV is installed ran out of space.
> This stopped LISTSERV, but once the space problem was resolved, I was able
> to restart LISTSERV without any problems.
> 
> I believe the key error code comes from the LISTSERV log, although I cannot
> find an explanation on what it means. I believe Error 8 means, generally, a
> lack of resources: >>> Error 8 from HeapAlloc() for -453556728 bytes <<<

This indicates you have ran out of memory. Not total or unused memory, but 
a contiguous block of memory. Since this happened during indexing on a 
453556728 byte file, that is surely the reason. If this is a Monthly 
archive, you could break it down into 4-5 Weekly archives which should help 
your problem.


> Running v. 1.8d
> 
> Configuration:
> 
> NODE=LISTS.WHATHELPS.COM
> BITNET_ROUTE=BITMAIL.LSOFT.COM
> FIOC_TARGET=15000
> FIOC_TRIM=17000
> FIOC_WARNING=20000
> MAXBSMTP=1000
> SMTP_FORWARD=LSMTP.WHATHELPS.COM
> SORT_RECIPIENTS=2
> CREATEPW=teamhelps
> MYDOMAIN=LISTS.WHATHELPS.COM LISTS.WEBHELPS.COM LISTSERV.WEBHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTSERV.WHATHELPS.COM LISTSERV.BLUMSHAPIRO.COM
> MYDOMAIN=%MYDOMAIN% LISTS.CCCRMA.ORG LISTSERV.CAPITALROWING.ORG
> MYDOMAIN=%MYDOMAIN% LISTSERV.VBTRAIN.NET LISTSERV.PLATTECANYON.COM
> MYDOMAIN=%MYDOMAIN% 3HOLIST.COM LISTS.FAIRSANDEXPOS.COM
> MYDOMAIN=%MYDOMAIN% NEWSLETTER.PARTYAUSTIN.COM LISTS.BNPSCOTLAND.ORG
> MYDOMAIN=%MYDOMAIN% LISTSERV.CACHEWEB.ORG ECOLINT-ALUMNI.COM
> MYDOMAIN=%MYDOMAIN% LISTSERV.CA5ADAY.COM LISTS.DVM.COM LIST.SUDSOL.COM
> MYDOMAIN=%MYDOMAIN% LIST.DEARTHEO.ORG LISTS.BIZHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.DATINGHELPS.COM LISTS.MEDICALHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.HUMORHELPS.COM LISTS.MEDIAHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.NETWORKHELPS.COM LISTS.PRAYERHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.SEXHELPS.COM LISTS.NETHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.TEACHINGHELPS.COM LISTS.TIPSHELPS.COM
> MYDOMAIN=%MYDOMAIN% LISTS.WEBHELPS.BIZ GROUPS.WSBARPPT.COM
> LISTS.WSBARPPT.COM
> MYDOMAIN=%MYDOMAIN% DISCUSSIONS.GESTALTTHERAPY.NET DISCUSSIONS.GESTALT.ORG
> MYDOMAIN=%MYDOMAIN% LISTS.RDONSTEELE.COM LISTS.KBACE.COM FILMMUSICPRO.COM
> MYDOMAIN=%MYDOMAIN% LISTS.FILMMUSICPRO.COM LISTS.RAINBOWMEADOW.COM
> MYDOMAIN=%MYDOMAIN% NPRRALIST.ORG NACRCLIST.ORG LISTS.ATSA.COM YEPLIST.COM
> MYDOMAIN=%MYDOMAIN% LISTS.JUNGIANSTUDIES.ORG PRIAPRIVACY.ORG
> MYDOMAIN=%MYDOMAIN% PRIASTANDARDS.ORG PRIASTATE.ORG PRIATECHNOLOGY.ORG
> MYDOMAIN=%MYDOMAIN% PRIAPARCEL.ORG PRIAARCHIVAL.ORG LISTS.WUNRN.COM
> MYDOMAIN=%MYDOMAIN% BIOSAFETY.ABSA.ORG LISTS.AOHP.ORG ATSALIST.COM
> MYDOMAIN=%MYDOMAIN% UPDATES.YMAONLINE.ORG PRIALIST.US MYORG=WebHelps
> LISTSERV Admin [log in to unmask] Quiet: Hide:
> [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask]
> [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask]
> [log in to unmask] POSTMASTER=%POSTMASTER% [log in to unmask]
> SMTP_FORWARD_1=LSMTP.WHATHELPS.COM
> WWW_ARCHIVE_CGI=http://lists.whathelps.com/wa.exe
> WWW_ARCHIVE_DIR=D:\INETPUB\WWWroot\listserv\archives ODBC_DSN=ListDB
> [log in to unmask] CMDPIPE_HOSTNAME=WHATHELPS.COM
> [log in to unmask] DEFAULT_LANGUAGE=ENGLISH
> FILEMAXL=100000 RUNMODE=STANDALONE SPAM_DELAY=5 WWW_AUTHINFO_DISABLE=1
> [log in to unmask] MAILMAXL=50000 **SITE_CONFIG parameters are
> used by the configuration utility only, and ignored by LISTSERV
> SITE_CONFIG_CGI_DIR=D:\INETPUB\WWWroot\listserv
> SITE_CONFIG_OPT_DELSYST=LSMTP SITE_CONFIG_OPT_WORKLOAD=LARGE
> 
> 
>