Fellow List Owners:

   One of my subscribers, who uses Microsoft Outlook 97 (part of the
Microsoft Office 97 software suite) as his e-mail program, cannot figure
out how consistently to stop sending large mime-encoded binary file
attachments in list messages. He says he has de-selected HTML or rich (?)
text in favor of plain ASCII text, but Outlook keeps sending these binary
file attachments that appear as gobbledygook to many subscribers' e-mail
programs.

   Strangely enough, he says he is *sometimes* able to avoid these binary
file attachments if he first saves his messages as a plain ASCII text
files. But this does not *always* work. So what is needed here is a
consistent way to solve this problem.

   Notes:

   1. The program involved is Outlook, *not* Outlook Express (the e-mail
program bundled with Microsoft Internet Explorer 4.x).

   2. He is using Microsoft Windows 95, not Windows 98.

   3. This subscriber uses CompuServe as his Internet service provider.
(His e-mail address is in the CSI.COM domain.) I don't know whether
CompuServe's Information Manager interface plays a role here but thought
it was worth mentioning.

   Does anyone know how to solve this problem? Any suggestions will be
very much appreciated.

   (BTW, please forgive the cross-posting.)

          Sincerely,

          Ken Reigner

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Ken Reigner                                             [log in to unmask]
Member, Board of Directors             List Owner, WIW-L and WIW-JOBS
Chairman, Technology Committee      [log in to unmask]
Washington Independent Writers   [log in to unmask]