The related issue that correcting this problem is non-trivial for a novice
probably needs to be mentioned to LSoft.
                                                  -Kary

(Background: The user changed ISP's and the cookie for the old ID won't
let the user into the WWW interface).

On 25 Mar 99, at 8:03, Stephen Sprigle wrote:

>>Subject: Re: archive access
>
>>He needs to get a new password. They are assigned to email
>addresses, so his old one will not work.<
>
>after the subscriber wrote me, i fuddled around on the wedsite
>and could not find a way to alter a password or even get
>back to the prompt to enter one's address and password once
>a cookie has been set up.
>
>i think he needs to delete the cookie- does anyone know it's name?
>
>stephen sprigle
>resna list