[SAVE FOR FURTURE REFERENCE] I don't know IF this is accessible from non ADELPHIA networks, but you DO need to be a customer: http://www.adelphiapowerpage.com/synacor/hsi_support/Contact_TechSupport.cfm This may not be as effective, though I do not think you need to be a customer: http://www.adelphia.com/contact_us/ See also CONTACT TECHNICAL SUPPORT: http://www.adelphiapowerpage.com/synacor/hsi_support/Technical_Support.cfm#emailtroubleshooting
