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"Hiler, John" <[log in to unmask]>
Wed, 4 Feb 2004 11:48:09 -0500
text/plain (67 lines)
I found out why the subscribers were removed. See below.
This means that if a mail server is down for any length of time you have to reload address.
Is there a way to turn this off?

Tue, 3 Feb 2004 00:00:18

You have  been automatically  removed from the  SWCP-TAXATION-OUTPUT list
(swcp-taxation-output)  as a  result of  repeated delivery  error reports
from your  mail system. This  decision was  based on the  automatic error
monitoring policy  in effect for the  list, and has not  been reviewed or
otherwise confirmed  by a human  being. If  you receive this  message, it
means that  something is wrong: while  you are obviously able  to receive
mail, your mail system has been regularly reporting that your account did
not exist, or that you were otherwise permanently unable to receive mail.
Here is some information which may assist  you or your local help desk in
determining the cause of the problem:

- The failing address is [log in to unmask]

- The first error was reported on 29 Jan 2004.

- Since then, a total of 4 delivery errors have been received.

- The last reported error was: 5.7.1 554 5.7.1 Command rejected

PLEASE DO NOT  IGNORE THIS MESSAGE. While you can  of course re-subscribe
to the list, it is important for  you to report this problem to your mail
administrator so that  it can be solved. This problem  is not specific to
the SWCP-TAXATION-OUTPUT list,  and also affects your  private mail. This
means  that YOU  HAVE PROBABLY  LOST SOME  PRIVATE MAIL  AS WELL.  Anyone
trying to  write to  you during  the same time  frame will  probably have
received the  same errors for  the same reason.  The SWCP-TAXATION-OUTPUT
list is  but one of the  many people who may  have tried to write  to you
while your mail system was malfunctioning.

DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is never
normal for a mail system to claim  that a valid, working account does not
exist, just as it would not be  normal for the post office to return some
of  your mail  with  "addressee  unknown" when  the  address was  written
correctly.  It is  true that  some mail  systems are  less reliable  than
others, and your technical people may be doing the best they can with the
tools  they have.  But, ultimately,  the level  of service  that you  are
receiving is the result of a  business decision, and not something due to
a universal technical limitation that  one can only accept. Reliable mail
systems do exist, and  it is ultimately up to you  to decide whether this
level of service is acceptable or not.






-----Original Message-----
From: Hiler, John 
Sent: Tuesday, February 03, 2004 12:15 PM
To: [log in to unmask]
Subject: losing subscribers.


We have had two lists that had subscribers now have none. Can anyone tell me what is going on and why? The message below was sent to the subscribers:
You have  been automatically  removed from the  SWCP-TAXATION-OUTPUT list


John Hiler
W 513-229-1131
C  513-325-7572

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