Thu, 4 Mar 2010 14:29:36 -0500
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If memory serves, I modified our point-of-contact in the SITE template called OBJECT-DASHBOARD-OWNER-CONTACT. This is on 15.0.
Andy
--
Andy Smith-Petersen
System Administrator
IT Network Services
University of Southern Maine
>>> On 3/4/2010 at 1:16 PM, Paul Russell <[log in to unmask]> wrote:
> On 3/4/2010 11:32, Eckard, Steven wrote:
>> Not sure about that. I have found out that we have never used this. We have
> a site to go to to request a list and are going to incorporate questions into
> that, which will then go to our Helpdesk and to Systems. Thanks for the
> response.
>>
>
> The List Management Dashboard web page contains a section labelled
> 'Technical
> Support' with a clickable image of a life preserver. The link leads to a
> page
> from which the user can submit a problem report or question. By default,
> the
> page is designed to send the message to support@[hostname], and 'support' is
> presumed to be a local list. I did a quick search of the Site
> Administrator's
> Manual, but did not find anything about this, so I cannot tell you where it
> is
> documented.
>
> I think I found out the hard way, but trying to test the function, then
> pinging
> L-Soft tech support when it didn't work. Unless you want to disable the link
> on
> the List Management Dashboard, the simplest solution is to create a list
> named
> 'support', then add yourself and other support staff as subscribers.
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