If memory serves, I modified our point-of-contact in the SITE template called OBJECT-DASHBOARD-OWNER-CONTACT. This is on 15.0.

Andy

--
Andy Smith-Petersen
System Administrator
IT Network Services
University of Southern Maine


>>> On 3/4/2010 at 1:16 PM, Paul Russell <[log in to unmask]> wrote:
> On 3/4/2010 11:32, Eckard, Steven wrote:
>> Not sure about that. I have found out that we have never used this. We have 
> a site to go to to request a list and are going to incorporate questions into 
> that, which will then go to our Helpdesk and to Systems. Thanks for the 
> response.
>>
> 
> The List Management Dashboard web page contains a section labelled 
> 'Technical
> Support' with a clickable image of a life preserver.  The link leads to a 
> page
> from which the user can submit a problem report or question.  By default, 
> the
> page is designed to send the message to support@[hostname], and 'support' is
> presumed to be a local list.  I did a quick search of the Site 
> Administrator's
> Manual, but did not find anything about this, so I cannot tell you where it 
> is
> documented.
> 
> I think I found out the hard way, but trying to test the function, then 
> pinging
> L-Soft tech support when it didn't work.  Unless you want to disable the link 
> on
> the List Management Dashboard, the simplest solution is to create a list 
> named
> 'support', then add yourself and other support staff as subscribers.